We have all been to restaurants where we have received poor service, cold or bad food at one time or another. What happens when we are ready to go out to eat the next time? Do we return to the same restaurant? The answer depends on several things. If the food was actually bad as…
I had an interesting conversation today. Someone asked me what I do for a living. I answered, “I’m a coach.” I didn’t realize how I reacted until he brought my attention to it. The person who asked me about my profession said, “You really must enjoy your work. You got such a smile on your…
In today’s world, the need for coaching has become crucial for both personal and business success. People are in dire need of forming partnerships with individuals who can support them, further their understandings and serve as “shots in the arm” when they are overwhelmed. It has been my experience that the people who make the…
The reason that your having the ability to empathize with your clients empowers them is simple. Your empathy with them allows you to “be them.” You breathe the same air. You think the same thoughts. You feel the same feelings. You see the same sights. You hear the same sounds. Empathy guides you in your…
There are great coaches, good coaches, mediocre coaches, poor coaches and awful coaches. I have a vivid memory of the coaching skills of a particular man who was coaching a baseball team of young boys. On a particular game day, one of the players on the team was playing his usual position in the right…
Coaching excellence is not accomplished by reading a text book. The most knowledgeable coaches are not necessarily the most effective coaches. The reason for this is simple. The most valuable quality that an exceptional coach possesses is the ability to empathize with others. An honest empathy for what the client is experiencing orchestrates the direction…
Do the people you coach have confidence in you? Do they have respect for you? Your duty to yourself and to the people you are coaching is to be the kind of coach that meets their expectations. The first step in meeting their expectations is to establish the fact that you care. In order to do that…
