Which way are you going this very second? I’d like to offer you some food for thought, so without giving you any more specifics please think about your answer. Don’t forget that your answer to this question will be based on a few factors. At the root of how you act and react are your…
We have all heard the saying that behind every successful man is a woman. (Probably we have heard more women say it than men. ) How often have we heard that behind every successful person is a coach? My guess is not often and that needs to change. Think about it this way. What are…
Do you ever feel like you don’t energize your phone clients the way you would like to energize them? If this is an issue, I have a simple and yet amazingly helpful tip for you. STAND UP! Seriously. If you stand up when you converse with your clients on the phone, it will energize you …
The easiest way to make more money at your business is to start by doing less. Yes, by doing less but by doing less the right way. If you take anything from this site, place these suggestions in the forefront of your mind, of your day and of your business. These are probably the most…
Some of you have brought up the fact that you have had issues with phishing. For those of you who have not encountered an issue and don’t know much about phishing, this post is for you. As your name gets out there more, the cyber dangers grow. Basically, phishing emails, websites and phone calls have…
As promised, here is the last of the three posts regarding issues and solutions to help a floundering company. My approach is to to find commonalities first and then communicate the issues and solutions in a way that will make positive changes in this company. LEVEL 1 I detected attitude. In essence, they saw themselves…
As promised, here is the Part II from my last post. The lowest level of employees had a lot of complaints regarding their schedules, their responsibilities and salaries. The next level up had the exact same complaints but in addition they complained that the people who reported to them were not doing their jobs and…
Interestingly, I have had several clients recently whose firms are suffering with the same issue: Poor management skills at the top. Part of the problem comes because those at the top find it difficult to come to the realization that their issue becomes the entire firm’s issue manifested in different ways. This can be a…
Do you ever get annoyed when you’re attempting to copy CAPTCHA letters and put them in the little box? I understand and relate to the fact that sites prefer to connect with living people instead of bots but how much disguise is really necessary? It makes me absolutely crazy to have to type and retype…
